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Visitor Service Supervisor

The University of Manchester
Location 📍 Macclesfield, United Kingdom
Posted 📅 June 09, 2026
Work Type ⏰ Permanent

Position Overview

We are seeking a motivated and collaborative individual to join our team as a Visitor Services Supervisor at Jodrell Bank Centre for Engagement. This is an exciting opportunity to help deliver excellent visitor experiences while supporting commercial operations, retail activity and day-to-day front-of-house delivery across a unique cultural and scientific destination. The role is based in the busy Planet Pavilion and includes routine weekend duty management as part of a 7-day operation.

You will be responsible for:

  • Supervising visitor services activity to deliver a welcoming, safe and high-quality customer experience across the site.
  • Planning staffing rotas and coordinating day-to-day cover for a 7-day operation, events and peak periods.
  • Supporting staff recruitment, induction, training, performance conversations and clear team communication.
  • Overseeing operational administration, including EPOS activity, cash reconciliation, timesheets and visit...
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    Job Details

    Employment Type
    Permanent
    📊
    Category
    Supervisors of Office and Administrative Support Workers
    🏠
    Work Arrangement
    On-site
    📍
    Location
    Macclesfield, United Kingdom