Position Overview
Virtual Residential Outreach Specialist - Call Center
Location: San Diego, CA
Job Id: 1115
# of Openings: 2
Richard Heath & Associates, Inc. (RHA) is currently seeking a talented professional for the following opportunity:
Residential Outreach Specialist
The Virtual Residential Outreach Specialist will provide excellent customer service via inbound and outbound telephone and email; answering detailed questions on all program guidelines for increased enrollments. Assist callers with request for Program services, status checks and document inquiries and complaints. Research information in Program database and data enter caller information/updates into the Program database. This role is hybrid with at least 1 day reporting to our San Diego office.
What you will be doing:
+ Introducing the Energy Saving Assistance...