Our client is passionate about delivering a thrilling and responsible iGaming experience. They operate in a fast-paced, dynamic environment where integrity, innovation, and customer focus are paramount. They are committed to upholding the highest standards of regulatory compliance while fostering a culture of high performance and continuous improvement. They empower their team to take ownership, drive results, and contribute to our success.

Role Overview

Our client is seeking an experienced and commercially driven VIP Manager to lead and grow our high-value customer segment. This senior leadership role is responsible for leading and executing the VIP strategy, managing a team of VIP Account Managers, and ensuring exceptional service delivery, retention, and lifetime value of VIP players.

The successful candidate will bring deep experience in VIP Account Management within the iGaming industry, strong leadership capability, and a data-led approach to custo...