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VIP Manager- Gambling- Portuguese-Spanish languages

AzuraInfinity
Location 📍 Brazil, Brazil
Posted 📅 June 06, 2026
Work Type ⏰ fullTime

Position Overview

Who We Are

We’re an international iGaming & Entertainment platform активно expanding across global markets. Our VIP segment is growing fast, and we’re focused on delivering top-tier experiences across LATAM, Portugal, and Uzbekistan.


Our culture?

Fast and flexible.

Player-first mindset.

Focused on retention and value.

Human communication, real relationships.


What You’ll Be Doing (VIP Manager)

  • Managing VIP players and acting as their main point of contact.
  • Communicating via Intercom, Telegram, WhatsApp, and calls.
  • Monitoring player activity and engagement proactively.
  • Developing and executing retention strategies.
  • Handling complex cases (payments, withdrawals, bonuses, KYC, disputes).
  • Collaborating with internal teams: Payments, Risk, Support, QA, Product.

Apply Now

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Job Details

Employment Type
fullTime
📊
Category
Advertising, Marketing, Promotions, Public Relations, and Sales Managers
🏠
Work Arrangement
On-site
📍
Location
Brazil, Brazil