Shearwater Technology based in South Africa, Wes-Kaap, is hiring for a customer service role focused on delivering exceptional service to online gaming customers. The position requires responding to queries via email and live chat, educating customers about platform features, and logging interactions for quality assurance.

The ideal candidate will have at least 2 years of experience in a customer care role, preferably within E-commerce or igaming. Flexibility for shift work, and the ability to prioritize tasks in a dynamic environment, are also essential.