Maintain available to provide assistance for any matter related to making the stay of Hotel guests a pleasant and memorable one.
Coordinate with Room Service the delivery of fruits for VIP guests and prepares the VIP fruit baskets. Replenish them on a daily basis until the guests departure.
For the VIP guests welcome upon arrival outside their assigned room and offer assistance.
After checkin introduce themselves to the guest escort the guest to their room and explain room and hotel facilities and offer assistance for the remainder of their stay.
At times check in the arriving guest and check out the departing guests in a friendly and caring manner according to the procedures and Rixos standards.
Answer all guest requests and questions in a friendly and caring manner whether by telephone or in person provide/receive information and take appropriate actions or refer the matters ...