Position Overview
Job Description
Insight Global is seeking a Customer Service Representative for a high‑growth, customer‑focused organization leveraging modern, video‑enabled support. This individual will serve as the front line of customer experience, providing white‑glove service through video, voice, and chat interactions. The ideal candidate is empathetic, technically capable, and confident on camera, with the ability to guide customers through troubleshooting while creating a positive, reassuring experience. This role operates in a fast‑paced, quality‑driven contact center environment and offers strong coaching, development, and growth opportunities.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, r...