Risk Oversight & Governance Support implementation and ongoing enhancement of NFR frameworks across multi-franchise entities including RCSA, incident management, KRI, and control testing.
Monitor and escalate emerging risks, with a focus on market-specific vulnerabilities.
Ensure effective alignment with SMBC group policies, regulatory expectation and risk appetite.
Collections & Conduct Risk Evaluate the effectiveness of governance and control related to collection and recovery practices.
Identify, and mitigate reputational and conduct risk associated with collection strategies.
Promote fair customer outcomes and ensure compliance with local regulatory standard.
Reporting and Insight Contribute to regional NFR reporting for Group CRO and relevant governance committees.
Consolidate key lessons learned from operational incidents, audits, and thematic review to strengthen control environment.