Job Purpose Manage and optimise the Bank’s IT infrastructure services, including networks, storage, and backup systems, to ensure secure, resilient, and high-performing operations that support uninterrupted business activities. Key Responsibilities Ensure reliable and resilient infrastructure operations, including monitoring, performance optimisation, and incident management Implement proactive maintenance, capacity planning, and disaster recovery (DR) and business continuity (BCP) readiness Manage infrastructure lifecycle, including hardware, storage, and database upgrades and refresh initiatives Collaborate with application, network, and cybersecurity teams to resolve incidents and improve system performance Drive continuous improvement through root cause analysis and post-incident reviews Enhance monitoring, alerting, and logging capabilities to ensure real-time visibility of infrastructure health Ensure compliance with asset management, backup, retention, and re...