Position Overview
To lead the transformation of domestic and international remittance services by creating a future‑ready, digital‑first Customer Value Proposition (CVP). The role focuses on speed, coverage, pricing innovation, and customer experience, leveraging technology and partnerships to deliver a differentiated offering in a competitive market.
Direct Reports: 4
Functional Responsibilities Strategic Leadership - Define and execute a long‑term roadmap for remittance services aligned with the bank’s digital strategy.
- Own P&L for remittance products, ensuring sustainable growth and profitability.
- Develop digital‑first propositions including real‑time FX, wallet integrations, and subscription models.
- Explore emerging technologies such as blockchain, AI‑driven personalization, stablecoin and crypto corridors.
Customer Experience - Design frictionless journeys with instant transfers, transparent pri...