Overview

We are seeking an experienced and forward-thinking leader to join our Services Leadership Team as Vice President, Customer Care and Business Development (Europe & Americas).

You will lead and grow SFW’s service business across the Europe and Americas regions by strengthening customer relationships, driving profitable growth, and developing new business opportunities. You will lead regional customer engagement and commercial activities, monitor market trends, and build strategic partnerships that strengthen SFW’s market position.

Key responsibilities

• Lead the overall customer satisfaction strategy and ensure high service quality across the Europe & Americas regions.
• Develop and execute strategies and action plans to drive continuous profitable growth of the Services business.
• Build and develop the organization to achieve agreed operational, strategic, and financial targets.
• Provide inspiring leadershi...