Job profile :
Business Development
- Meet the business targets provided, keeping track of the revenue in actuals v/s projections.
- Market intelligence in terms of competition offerings / market insights.
- Conduct meetings with clients and seek to add them to the Exchange.
- Formulate plans to meet volume conversion targets and attempt to meet the same.
- Maintain relationships with clients to understand their requirements and assist them in migration
- Identify Institutions which can be targeted to become organisations Members. Accordingly formulate a plan for their conversion.
Client Servicing
- Handle escalations and provide information to customers whenever needed.
- Provide information packets to clients to help them understand company's offerings / products better
- Act on feedback provided by customers to suggest changes to the functional processes.
- Understand client needs and offer solutions and build a long term relationship with clients ...