Position Overview
**Client Service Representative (Veterinary Receptionist)**
_(Client Experience & Engagement / Veterinary Concierge Role)_
This is not a traditional front desk role.
If you’re someone who sees opportunities where others see tasks—who follows up, follows through, and genuinely cares about creating an exceptional experience in a **veterinary hospital** setting—this may be exactly what you’ve been looking for.
VCA Morris Plains Animal Hospital is seeking a **Client Service Representative** to take ownership of the entire client journey—from first contact to long-term relationship building—while supporting high-quality **animal care** for **companion animals, including dogs and cats** .
**What Makes This Role Different**
You are not just answering phones or checking clients in.
You are:
+ The connector between clients and care
+ The owner of communication and follow-through
+ The person ensuring no client,...