Ensure the best quality pet care and to maximize the veterinarian’s productivity.
Lead communications with veterinarians and veterinary medical team to maintain the flow of pets.
Provide professional, efficient and exceptional service at all times. This includes performing procedures that do not require veterinarian assistance, completing preparatory work for other procedures, ensuring that clients and pets are comfortable in the hospital, and monitoring hospitalized or surgical pets.
Obtain relevant information and history from clients to maintain proper and complete medical charts.
Ensure the safety of pets, clients and associates by utilizing safe restraining techniques, following standard protocols while maintaining clean, sterile and organized treatment areas, exams rooms and labs.
Educate clients about preventive care, pet health needs, any diagnosis or treatment, hospital services and other relat...