Responsibilities
Handle inbound and outbound calls for ACA leads
Assist customers with plan selection, eligibility, and enrollment
Guide clients through the application process accurately
Ensure compliance with ACA guidelines and call protocols
Perform call verification and documentation
Achieve daily and monthly KPIs / sales targets
Deliver excellent customer service, especially to U.S. clients
Requirements
Experience in ACA campaign (mandatory)
Strong knowledge of ACA plans, eligibility, and enrollment process
Excellent English communication skills (American accent preferred)
Ability to handle objections and close effectively
Confident, professional attitude
Clear understanding of compliance and call handling standards
What We Offer
Competitive Salary + High Commissions
Quarterly Performance Bonuses
In-house meals
Health Insurance (Self & Spouse)
Opportunity to work with a top-tier BPO network
Career ...