Position Overview
Job Summary:Venue: O2 Academy BrixtonCompany: Academy Music GroupLocation: Brixton, LondonReports to: General ManagerWorking Hours: Full timeJob Type: Fixed term contract, 12 monthsRole DescriptionThe Venue Administrator is an integral position within the team, helping provide seamless and exceptional customer and client services by acting as the first point of contact for all visitors, guests, and contractors. You will contribute to the effective running of our core business objectives and commercial targets and must be highly motivated to deliver an outstanding experience to all clients and customers.Day-to-day, the role entails greeting and welcoming visitors in a warm and professional manner, as well as managing the reception area and stage door on event days, ensuring it is always kept tidy and presentable. You will also answer and direct phone calls, emails, and enquiries promptly and accurately to relevant team members, as well as addressing and resolving basic customer enquirie...