⏰ Full-time

Vendor Operations Team Lead - German speaker

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foodora

                    Location
                    📍 Budapest, Hungary
                

                    Posted
                    📅 June 11, 2026
                

                    Work Type
                    ⏰ Full-time
                

Position Overview

Job Description
We are looking for a dynamic and results-driven Team Lead to oversee a team of 10+ Onboarding Agents. In this role, you will drive the end-to-end onboarding, incubation, and re-engagement processes for our Restaurant and Shop partners. You will balance people leadership, operational excellence, and stakeholder management to ensure our partners are set up for long-term success while continuously optimizing our internal workflows.
People Leadership & Development
Lead and Mentor: Manage, motivate, and develop a team of 10+ onboarding agents to meet and exceed KPIs.
Performance Management: Conduct daily huddles, regular 1-on-1 coaching sessions, and formal performance reviews (including probationary evaluations).
Floor Support: Act as the first point of contact for agents, providing real-time guidance to resolve complex queries and blockers.
Team Administration: Oversee ope...
                

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Job Details

⏰

Employment Type

Full-time

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