Develops, promotes, maintains and manages an assigned business/group vendor management program for the management of partnerships with suppliers/service providers that improve productivity, service delivery and quality. Performs periodic reviews, analyzing program outcomes, providing insights and making recommendations for enhancement and changes as required. Ensures the effective and efficient execution of all program components, including ensuring change management & communications are in place for any enhancements / changes and mitigating any risk. Works collaboratively with internal and external stakeholders.

+ Provides input to vendor management policy and procedures.
+ Participates in initiatives as a subject matter expert for an aspect(s) of vendor arrangement or business process.
+ Provides specialized support to investigate and resolve complex issues as escalated by end-users or assigned by management.
+ Supports management and implementation of documentation...