Verify vehicle information based on work order information – identify damage, missing parts, and mechanical problems by inspecting all customer vehicles at time of receipt (i.e., interior, exterior, odometer reading, trunk area, engine compartment), noting any damage or repair to frame/paint, engine noise, AC/heater operation, radio, tire condition, etc.

Prepare and complete all necessary documentation.

Set up system for day-end; perform day-end procedures.

Maintain knowledge to ensure all policies and procedures are followed.

Write electronic condition reports (ECR).

Conduct OVE courtesy walks around inspections.

Maintain knowledge of system capabilities, knowledge of needed/job-relevant software packages, and web-based applications.

Maintain a working knowledge on improvements and changes concerning bo...