Manage system throughout its whole lifecycle and complete its Compliance documentation

Coordinating and scheduling backup/recovery & Performing Disaster Recovery Testing

Service Level Agreement, Mean Time to Resolve, Audit trail, Access & identity monitoring

Coordinating (but not performing) server, database patches and resolving vulnerabilities

Coordinating software management:

Patching / Packaging / Testing / License management / Small enhancements/configuration changes

Interfacing/Coordinate with multiple areas of the business and IT (Functional Areas & Infrastructure):

Interfaces to IT SME, IT Capability leads and to other internal stakeholders (e.g. HR, Finance) as well as external stakeho...