Description We are looking for a skilled IT Business Analyst II to join our team in Richmond, Virginia, on a contract basis. In this role, you will work closely with technology and operations teams to gather and document business requirements, map processes, and support solution design and project execution. This position offers an opportunity to contribute to multiple program areas while collaborating with cross-functional teams in a dynamic environment.

Responsibilities:
• Gather, analyze, and document detailed business and technical requirements to support project goals.
• Facilitate workshops and meetings to ensure clear communication of requirements among stakeholders.
• Develop and refine user stories, acceptance criteria, and backlog items in collaboration with product owners.
• Create and maintain process flows, workflows, and standard operating procedures (SOPs) using tools like Visio.
• Track project tasks, deliverables, and dependencies using portfoli...