Join Varicent as a Senior Customer Education Specialist, focusing on empowering users through virtual training. Shape the delivery of product training sessions that foster practical skill development.
This critical role within Varicent’s Customer Success team seeks an experienced professional to design, deliver, and refine educational programs. Your expertise will ensure that learners understand and confidently apply knowledge of Varicent’s products in practical scenarios, enhancing overall customer satisfaction.
Key Responsibilities:
• Design vILT curricula aligned with customer learning needs
• Lead engaging virtual training sessions with real-world application
• Analyze feedback to enhance future training sessions
• Support onboarding of new Customer Education team members
• Represent education initiatives at Varicent-sponsored events
Requirements:
• 6+ years in technical training or education
• Familiarity with incentive compensation and SaaS platforms...