Elevate the guest experience as Retail Sales Manager at Vancouver Aquarium. Leverage your management skills to lead, motivate, and drive sales in a dynamic retail environment.
Reporting to the Merchandising Head, you'll be actively engaged in retail operations, supporting sales associates and driving memorable customer interactions. Your primary duties will include performance management of a team of 15-30, ensuring exceptional service and efficient store operations.
Key Responsibilities:
• Cultivate an engaging work environment that promotes high sales
• Provide coaching and feedback to enhance team productivity
• Oversee effective merchandising and promotional strategies
• Manage customer service escalations with professional demeanor
• Enforce Loss Prevention and safety procedures rigorously
Requirements:
• 5 years of retail management experience required
• Post-secondary education in marketing preferred
• Strong analytical and financial management s...