Oversee valet parking operations, ensuring outstanding service and satisfaction for guests. Lead staff, manage cash transactions, and create a positive experience from arrival to departure.
As the Valet Parking Team Lead, you will be responsible for the efficient functioning of the valet service at the hotel. This includes greeting guests, managing cash and credit card transactions, staff training, and ensuring compliance with safety regulations. Your role is crucial in maintaining high service standards and addressing guest needs promptly.
Key Responsibilities:
• Welcome and assist guests with a friendly demeanor
• Balance cash and process payment transactions
• Coordinate car retrieval requests and manage staff
• Spot-check parked vehicles for safety and condition
• Ensure compliance with service excellence standards
Requirements:
• Strong leadership and team management skills
• Experienced with valet operations and customer service
• Valid Driver's L...