Candidate should be able to:
•determines and recommends the appropriate method of research to investigate specific user experience issues or problems on the website. •designs research studies to collect customer behavioral data for use in the identification and analysis of technical customer solutions.
•consults with internal subject matter experts and third-party research vendors to assist in identifying the best approach to solving user experience issues.
•determine and collect the relevant data required to perform analyses and is also responsible for summarizing and communicating the results of the analyses to key stakeholders throughout the organization.
•perform several duties to support the UX Research function, including tasks like determining project methodology and approach, managing research projects, analyzing and interpreting data, reporting results, and providing recommendations to application design and product teams.
•Acquire, maintain and ap...