Position Overview
**Position Purpose:**
The User Experience Director for Supply Chain will lead UX strategy, design, and research across Deliveries, Warehousing, Sourcing, and IPR. This leader will own the end-to-end experience for complex, multi-system workflows that support how product moves through our network and ultimately reaches the customer.
This role leads a team of UX designers and researchers (4 direct reports) and is accountable for shaping experiences that reduce friction, improve operational efficiency, and enable scalable growth across the supply chain ecosystem. The Director will be both a strategic leader and a hands-on partner, using qualitative and quantitative insights to influence product, engineering, and operations leaders on where to focus and what to change.
Success in this role requires deep partnership across Supply Chain, Product Management, Engineering, and Operations to align on priorities and drive meaningful improvements in how associates and sy...