Position Overview
Job Description
• Own the end-to-end UX and UI Design for Tickets, Passes, Upgrades, and Offers
• Design clear, intuitive product comparison, merchandising, and selection flows that help guests make confident decisions
§ Partner closely with Product Managers to shape strategy, requirements, and trade-offs
• Translate complex pricing, entitlements, and operational rules into intuitive user experiences
• Balance platform-level consistency with flexibility to support different park types (dry parks, water parks, Sesame Place, Discovery Cove)
• Contribute to and evolve shared design systems, patterns, and documentation
• Conduct and synthesize user research, usability testing, and competitive analysis to inform design decisions
• Rapidly prototype and iterate on concepts, incorporating feedback from data, testing, and stakeholders
• Partner with the Cart & Checkout Designer to ensure a seamless, end-to-end purchase journey
• Collaborate with Engineering to en...