Position Overview
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Department: 480502 - UHR UTS/UNC Partnership
Location: Chapel Hill, NC
Essential Job Duties:
The Patient Accounts Representative is responsible for front-line, patient-facing duties within the Office. This position handles incoming phone calls, assists walk-in patients, processes mail and faxes, and supports patients with billing and account inquiries related to both dental and medical services. The role requires professionalism, attention to detail, and strong communication skills to ensure a positive and efficient patient experience.
Key Responsibilities
+ Greet and assist patients and visitors in a courteous and professional manner
+ Answer incoming calls and direct inquiries to the appropriat...