Minimum 4 years in User Experience role (Portfolio to be provided) A relevant design or IT related degree or formal qualification would be advantageous Experience conducting user research to inform solutions (User interviews, Heuristic evaluation, audits, desktop research) Experience in prototyping, wire framing and designing solutions and interfaces (Experience in Sketch is advantageous) Experience in creating of personas and experience maps Presentation and workshopping skills Experience in planning, designing and conducting user/usability testing sessions and consolidation of feedback The ability to conceptualize with, and articulate innovative solutions to stakeholders The ability to work with tight deadlines Responsibilities Create solutions to meet customer demands to deliver internal and external customer service excellence through adherence to quality service standards. Control expenditure and identify process improvements to contain and reduce costs. Interpret and translate bu...