Pay Rate Range: $46.42 - 47.79/hr.

GBaMS ReqID: (phone number removed)



Role: Application Support Executive - Payment



Job Description:

Incident Management**: Monitor and resolve issues in payment applications (e.g., payment gateways, POS systems, card processing platforms) to ensure minimal downtime and adherence to SLAs.

Technical Support**: Provide L2/L3 support for payment systems, addressing issues related to transaction failures, connectivity, and integrations with card networks (e.g., Visa, Client, Client), acquirers, and issuers.

Payment Card Cycle Support**: Troubleshoot and support end-to-end payment card transaction processes, including authorization, clearing, settlement, and reconciliation for credit and debit cards.

Disputes & Chargebacks**: Investigate and resolve disputes, manage chargeback processes, and ensure compliance with card network rules (e...