Position Overview
Pay Rate Range: $16.42 - 16.91/hr.
GBaMS ReqID: (phone number removed)
PPD/FS L1
Job Description:
• Deploying desktops and laptops, monitors and other equipment and software to end users at Micron
• Replacement and upgrade of consumer replaceable parts (ie hard drives, memory, graphic cards)
• Troubleshooting basic network issues, activating ports, VPN connections, basic configurations on switches.
• Troubleshooting hardware and accessories issues (ie desktops, laptops, monitors, keyboard/mice, printers, mobile devices, A/V equipment).
• 2+ years providing end-user technical support preferred
• A+ Certification preferred
• Working knowledge of the following technologies:
• Active Directory
• Windows XP, 7, and 10
• Knowledge of anti-virus / anti-malware programs
• Microsoft Office suite
• Building / imaging computers...