We are seeking a talented individual to join our Policy Servicing Operations team at Marsh. This role will be based in Austin, Texas. This is a hybrid role that has a requirement of working at least three days a week in the office.

The candidate must be willing to relocate to Austin, TX.

The US Policy Servicing Operations Leader will drive the strategy, execution, and continuous improvement of policy servicing operations across a multi-country delivery model. This leader will oversee end-to-end workflow management, service delivery, and operational performance for US-based clients, partnering closely with the Global Leader for Policy Servicing and cross-functional teams (client-facing, technology, digital, data, and shared service centers) to deliver a seamless client experience.

We will count on you to:

Lead end-to-end US policy servicing operations (issuance, endorsements, certificates, renewals, invoicing, and policy checking) to ensure acc...