Location: Portugal (Remote – mainland Portugal only)
Work Model: Fully Remote
Languages Required: French (fluent) & English (B2 level or higher)
Work Arrangement: Remote with 1 on-site day per quarter

Role Overview

We are looking for a Technical Support Specialist (SQL / Tech) to support professional users with technical and data-related inquiries. In this role, you will work closely with customers to troubleshoot issues, analyze data, and provide solutions related to system usage, integrations, and reporting.

This position is ideal for candidates with a strong technical mindset, SQL knowledge, and a passion for problem-solving in a SaaS or technology-driven environment.

Key Responsibilities

• Provide technical support to customers via ticketing systems, email, or chat

• Troubleshoot system, data, and int...