BENEFITS: BASIC SALARY RM3000 + NIGHT SHIFT UP TO RM 300 + KPI UP TO RM 200 ALLOWANCE EPF, SOCSO 12 DAYS OF ANNUAL LEAVE AND 14 DAYS OF MEDICAL LEAVE WILL PROVIDE 1 MONTH OF PAID TRAINING A SUPPORTIVE AND COLLABORATIVE WORK ENVIRONMENT. NEARBY LRT STATION ARA DAMANSARA ( 5 TO 10 MINUTES OF WALKING DISTANCE) REQUIREMENTS: SPM AND ABOVE IS ENCOURAGED TO APPLY. FLUENT IN MANDARIN ( SPEAK AND TYPE) BASIC ENGLISH REQUIRED WILLING TO WORK ON ROTATIONAL SHIFT ( 5 DAYS WORKS AND 2 DAYS OFF) WORKING HOURS: 8 AM UNTIL 9 PM (9 HOUR PER SHIFT AND 1 HOUR BREAKS ) ABLE TO PHYSICAL WORK IN THE OFFICE AT PETALING JAYA AVAILABLE TO START WORK BY OCT 2024 RESPONSIBILITIES: ADDRESS INQUIRIES VIA INBOUND CALL, EMAIL, OR CHAT, PROVIDING ACCURATE INFORMATION ON PRODUCTS AND SERVICES. TROUBLESHOOT AND RESOLVE CUSTOMER ISSUES EFFICIENTLY, ESCALATING COMPLEX CASES WHEN NECESSARY. HELP MANAGE CUSTOMER ACCOUNTS, PROCESS PAYMENTS, AND HANDLE UPDATES OR TECHNICAL SUPPORT NE...