BENEFITS: BASIC SALARY M2800 + NIGHT SHIFT UP TO RM 400 + KPI UP TO RM 500 EPF, SOCSO 12 DAYS OF ANNUAL LEAVE AND 14 DAYS OF MEDICAL LEAVE WILL PROVIDE 1 MONTH OF PAID TRAINING A SUPPORTIVE AND COLLABORATIVE WORK ENVIRONMENT. NEARBY LRT STATION ARA DAMANSARA REQUIREMENTS: SPM AND ABOVE IS ENCOURAGED TO APPLY. FLUENT IN MANDARIN AS THE PERSON NEED TO DEAL WITH MANDARIN SPEAKING CLIENTS. BASIC ENGLISH WILLING TO WORK ON ROTATIONAL SHIFT ( 5 DAYS WORKS AND 2 DAYS OFF) WORKING HOURS: 7 AM UNTIL 3 AM (9 HOUR PER SHIFT AND 1 HOUR BREAKS ) ABLE TO PHYSICAL WORK IN THE OFFICE AT PETALING JAYA AVAILABLE TO START WORK BY OCTOBER RESPONSIBILITIES: -HANDLE COMMUNICATION INQUIRIES VIA INBOUND CALLS, EMAIL, AND LIVE CHAT WITH CUSTOMER. -ATTRACTS POTENTIAL CUSTOMERS BY ANSWERING PRODUCT AND SERVICE QUESTIONS; SUGGESTING INFORMATION ABOUT OTHER PRODUCTS AND SERVICES. -RESOLVES SERVICE PROBLEMS BY CLARIFYING THE CUSTOMER’S COMPLAINT; DETERMINING THE CAUSE OF THE PROBLEM; SE...