BENEFITS: BASIC SALARY OF RM 3,000 ,NIGHT SHIFT ALLOWANCE UP TO RM 300 AND KPI UP TO RM 400. RM 300 FULL ATTENDANCE ALLOWANCE EPF, SOCSO, 12 DAYS OF ANNUAL LEAVE, 14 DAYS OF MEDICAL LEAVE. RECEIVE 1 MONTH OF PAID TRAINING LOCATED NEAR TO LRT STATION WHAT WE’RE LOOKING FOR: SPM AND ABOVE ARE WELCOME TO APPLY. MUST BE FLUENT IN MANDARIN (TRADITIONAL) BOTH SPEAK AND READ REQUIRE FOR BASIC ENGLISH WILLING TO WORK ON A 24/7 ROTATIONAL SHIFT (5 WORK DAYS AND 2 OFF DAYS). WORKING HOURS (9 HOUR WORKDAY AND 1-HOUR BREAK.) REQUIRE TO WORK PHYSICAL AT PJ OFFICE MUST BE ABLE TO START BY OCT 2024 DUTIES: RESPOND PROMPTLY AND EFFECTIVELY TO A HIGH VOLUME OF INBOUND CUSTOMER COMMUNICATIONS, INCLUDING INBOUNDE CALLS, EMAILS, AND LIVE CHAT INQUIRIES, RELATED TO PRODUCTS AND SERVICE. MAINTAIN A PROFESSIONAL AND POSITIVE ATTITUDE THROUGHOUT ALL CUSTOMER INTERACTIONS, ENSURING A GOOD CUSTOMER EXPERIENCE EVEN IN CHALLENGING SITUATIONS. HANDLE REQUESTS FOR BILL ADJU...