Urgent Hire: Customer Service Representative

Location: Harrisburg, PA (Onsite)
Pay Rate: $19/hour
Schedule: Monday–Friday, Day Shifts (hours provided by OPM)
Benefits: Holiday Pay + PTO Accrual WFH


Role Responsibilities

+ Answer inbound calls from customers regarding account information and services

+ Assist potential customers with applications and process payments via phone

+ Document customer concerns, update account details, and perform data entry

+ Handle account maintenance including changes, adjustments, and statement requests

+ Explain terms, conditions, and policies clearly to customers

+ Prepare daily activity and cash-out reports

+ Proactively address customer requests with professionalism


Skills &Qualifications
Top Skills:
Customer Service, Microsoft Office, Data Entry, Call Center, Customer Support

Must Haves:

+ Proficient data ...