Description
We are looking for a service-oriented Universal Banker to support members with day-to-day banking needs while identifying solutions that align with their financial goals in the MetroWest area, Massachusetts. This Long-term Contract opportunity is ideal for someone who enjoys building relationships, delivering accurate transaction support, and guiding members through deposit and lending options in a credit union environment. The role combines hands-on account service, consumer lending support, and consultative conversations designed to strengthen member satisfaction and deepen overall engagement.


Responsibilities:

• Build strong product knowledge across deposit, lending, and related financial services so members receive well-informed guidance tailored to their situations.

• Engage members in meaningful conversations to understand financial priorities, recommend suitable solutions, and connect them with specialized resources when needed.