Job Description

Operational Leadership and Service Delivery (35%)

· Lead day-to-day operations of the MUSC HSC to ensure high-quality, safe, reliable, and efficient simulation experiences for all users

· Oversee operational systems and workflows supporting simulation intake, planning, scheduling coordination, setup, execution, breakdown, and follow-up

· Partner with faculty, facilitators, the Educator, and staff to ensure simulation activities are operationally feasible, appropriately resourced, and aligned with stated goals and objectives

· Ensure consistent, responsive customer service and operational support for learners, faculty, staff, visiting groups, and external partners

· Develop, implement, and maintain operational standards, protocols, policies, procedures, and service expectation that support excellent simulation delivery.

Staff Supervision and Workflow Management (25%)

· Supervise and coordinate ...