Job Description

We are looking for an Emirati customer service professional to work in our Uniform store, providing excellent service to Etihad Crew members and other uniform entitlement holders.

You will be responsible for system and physical transactions related to receipt, issuance and timely delivery of Uniforms to crew members.

Accountabilities

1. Act as the primary front-line contact for uniform entitlement holders, addressing queries related to entitlements and providing guidance on uniform store policies and procedures.


2. Ensure all required documentation is accurately completed and available prior to uniform issuance, maintaining full compliance with audit requirements.


3. Coordinate the issuance of appropriate uniforms to entitlement holders, including arranging alterations with tailors and obtaining proper acknowledgment upon delivery.


4. Enforce strict adherence to FIF...