The UI/UX Specialist is responsible for shaping, designing, and continuously improving user experiences across KAUST’s IT services and touch points. The role ensures that all interfaces and journeys adopt industry-leading user‑centric design principles, accessibility standards, and align with the IT Department’s UI/UX framework. A key responsibility of this role is to establish, document, and communicate clear UI/UX processes and standards to stakeholders, ensuring consistent adoption across teams and projects.

• Work with team members to define and maintain UI/UX principles, guidelines, and best practices for IT services.
• Review interfaces and service designs for alignment with established UX guidelines and provide feedback for improvement.
• Conduct user research (interviews, surveys, observations) to identify needs and pain points.
• Translate research insights into personas, journey maps, task flows, and actionable recomme...