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UAE National | Shopping Experience Assistant I Retail | IKEA | YAS Island

Overview Of The Role:

• The Customer Services Assistant - Smaland is responsible for maintaining exceptional customer service in the Smaland playroom by ensuring the safety and enjoyment of visiting children. They greet and welcome families, explain the Smaland policies clearly, and address any customer inquiries or complaints effectively. The role emphasizes child safety as the top priority, involves routine checks, and adheres to IKEA’s policies and procedures. Additionally, the assistant contributes to improving customer service in the store and maintaining IKEA’s brand reputation through upholding store standards.

What You Will Do:

Customers

• Greet and welcome customers on arrival at Smaland.
• Explain the Smaland admission policy in a friendly and professional manner.
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