Job Description

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The primary responsibility of the Technical Services Implementation Engineer (L2) is to ensure that client solution requirements are resolved in line with Service Level Agreements (SLA). They perform configurations, action installations and attend to break/fix events.

What you'll be doing

Key Roles and Responsibilities:

Own larger portions of an installation, break/fix incidents at a low to medium level of complexity.

Take responsibility for problem resolution and troubleshooting.

Respond to escalated client requests and supp...