Join Tridon Communications in Fort McMurray, AB as a Service Administrator. This local role supports customers and ensures smooth office operations during a one-year maternity leave coverage.
Ideal for candidates with strong organizational skills, this role is pivotal in assisting customers and coordinating between departments. You will be responsible for handling service inquiries and ensuring efficient problem resolution. Candidates should have 2+ years of experience in administrative roles and proficiency in Microsoft Office.
Key Responsibilities:
• Be the first point of contact for customer inquiries
• Arrange service requests and answer calls promptly
• Collaborate with internal teams to enhance service delivery
• Capture data and manage service order reconciliations
• Address and resolve service-related complaints
Requirements:
• Minimum 2 years in a customer service or admin position
• Diploma in Office Administration is preferred
• Clean Class 5...