Lead patient care as a Triage Specialist focused on effective communication. This role emphasizes clinical assessment and improving patient interactions within a healthcare organization.
As a Senior Triage Specialist, you'll gather crucial triage information and assess health concerns efficiently. You'll handle all patient communications and ensure the smooth management of appointments and scheduling responsibilities, all while adhering to quality standards and procedures in the healthcare environment.
Key Responsibilities:
• Collect and assess patient triage information thoroughly
• Streamline communication with clinicians on complex cases
• Manage patient interactions through various communication channels
• Schedule patient appointments and handle inquiries efficiently
• Provide training support to junior staff and oversee service recovery
Requirements:
• Advanced Diploma or Degree with 3+ years in healthcare
• Familiarity with Next Generation Electroni...