Flexible Work, Better Balance
WHAT IS NEXT IN YOUR CAREER IN 2026?
TRIAGE NURSE USRN (Illinois State License) Gallagher Bassett, a premier multiline claims services provider, is looking for USRNs to join their Workers’ Compensation Triage program.
This role offers the opportunity to deliver high-quality triage services while working in a dynamic, fast-paced environment that supports injured workers across the United States.
Primary Duties and Responsibilities: Receive inbound calls from injured workers and employers.
Conduct structured assessments using approved protocols.
Provide guidance and instructions based on protocol outcomes.
Escalate calls promptly when defined criteria are met.
Collect and verify required case information (demographics, employment details, injury data).
Document all interactions accurately in designated systems.
Perform follow ‑ up calls as required to reassess and update case re...