Job Description
We are actively hiring an experienced Triage Medical Assistant to support a busy cardiology practice. The MA will collect data, make assessments, and determine needed interventions with patient care. This includes evaluating symptoms, effectiveness of treatment and when to call back. The MA will document patient complaints/symptoms, advice, and patient/caller response. The MA will be responsible for triaging patient phone calls and walk-ins to determine necessity for medical appointments, prescription refills, discussing test results and other information needed.

Key Responsibilities
 • Be positive, helpful, friendly, supportive, sincere, and genuine to all patients, physicians, and staff.
 • Be attentive and responsive to doctors’ and/or practice administrator/team leader requests in a timely manner.
 • Maintain punctuality, consistent attendance,
 • Follow all office policies and procedures.
 • Make decisions that reflect the best interests ...