Position Overview
The Sea Travel Desk, under the Group COO Office, oversees global travel operations, systems, policies, and strategic travel partnerships across the organization. The team focuses on building scalable travel systems, driving regional travel consolidation initiatives, and leveraging AI-enabled workflows to improve operational efficiency and traveler experience across markets.
Job Description
Design and improve travel systems, workflows, and policies to enhance scalability, governance, and user experience;Lead the consolidation and standardization of domestic travel operations across multiple markets;Serve as the business lead for travel systems enhancement projects, including workflow redesign, automation, rollout, and stakeholder management;Lead the design and implementation of AI-assisted and agentic workflows to improve travel operations, including workflow orchestration, approval routing, reporting automation, anomaly detection, and t...