Experience: 3-5 Years’ experience, handling the travel arrangements of corporate, experienced in Travelport, Sabre and Amadeus delivering the best travel solutions to clients.

Responsibilities:

• Process all reservations on behalf of clients and handle ticketing queries.

• Taking complete ownership of fulfilling clients’ immediate travel requirements.

• Selling / constructing airfares from multiple sources including published fares, ad hoc fares, inter-office, and buying from third parties.

• Calculate and quote fare based on stated client needs and assist them with problem solving and looking at alternative routes when the need arises.

• Ensuring timely reporting of documents

• Handle unforeseen problems and complaints with courtesy and understanding.

• Ensure compliance with the company’s procedure for documentation, ticketing, voids, refunds, etc.

• Queue management: Monitoring queues and working on them daily.