Position Overview
The Transportation Supervisor leads daily operations of the flight crew shuttle program, overseeing Transportation Dispatchers and Shuttle Drivers. This role ensures the safe, timely, and efficient transport of flight crews while maintaining compliance with airport regulations, company policies, and high standards of customer service.
The Supervisor may also fill in as a Dispatcher or Shuttle Driver as needed and plays a key role in supporting operational continuity during callouts, absences, or high-demand periods, working closely with the Transportation Manager.
**Responsibilities**
+ Lead, coach, and mentor Dispatchers and Drivers to maintain consistent performance, safety, and customer service standards.
+ Conduct team briefings to communicate updates, operational priorities, and procedural changes.
+ Address performance issues and collaborate with HR on employee relations matters as needed.
+ Monitor flight schedules and coordinate shuttle assig...